telecommunications — our solutions

Supporting your business with consulting and projects implementing systems and processes across the telecommunications industry. For example:

revenue assurance, billing, and collection

Evaluation and improvement of your end-to-end process to detect and correct revenue leakage over the whole customer lifecycle and to ensure fraud prevention and correct, complete and timely billing and collection of revenue. Specification, selection and integration of systems and processes for revenue assurance, fraud management, billing and collection.

next generation networks and converged services

Definition and implementation of a commercially valid migration path to NGN. Specification and integration of IP-based services within your current network and OSS/BSS landscape. Planning and implementation of convergent services — merging broadband, satellite and mobile services. Definition of integration roadmaps and business scenarios for short- and mid-term development.

operations and business support systems and processes

Definition and implementation of a state-of-the-art business process framework with industry best-practice decomposition and flow of processes, including business transactions and B2B integration. Specification of a technology-neutral architecture, including contract, behavior and control services, utilizing a distribution and transparency framework. Selection and integration of support systems using a shared information and data model for all business entities.

competence and services

telecommunications processes

operations support systems

business support systems

revenue assurance

customer care

service assurance

billing and collection

network management

project management

next generation networks

converged services

broadband and IP

training and coaching

special

telco news

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diànxìn - telecommunications