project management glossary

quality criteria

 The characteristics of a product that determines whether it meets certain requirements.

quality evaluation methods

 The technical process of gathering measured variables or counted data for decision making in the quality process review.

quality file

 Contains records of quality reviews and technical exceptions procedures of a project.

quality function deployment

 A Japanese method for systematically translating true customer needs into product/service technical requirements for design, development, implementation, and delivery of a product.

quality grade

 A particular attribute of an item, product or service, which meets all minimum project requirements but which may be delivered according to a class ranging from 'utility' (purely functional) to 'world class' (equal to the best of the best).